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[Embedded graphic 1 — OCR text] Customer since 2025 Putting frontier Al behind frontline humanitarian response Results Claude user growth’ 8x People served in 2025 across 40 countries 20.5M+ Staff hours returned per week 464 Background The International Rescue Committee (IRC) is one of the world’s largest humanitarian organizations, helping over 20.5 million people in 2025 affected by conflict and disaster. Operating across more than 40 countries, the IRC must maximize the impact of every staff hour and dollar donated. In 2025, the IRC partnered with Claude for Nonprofits for discounted licenses to extend its impact with AI. Impact It has grown from a 300-user pilot to roughly 2,400 Claude seats, on the way to all 10,000 staff with computers. The partnership began with a focus on productivity: half of pilot users reported saving four or more hours a month, and program teams rebuilt entire processes—a portfolio synthesis that once took a month of manual spreadsheet work is now available immediately. Claude also gave staff real-time data on individual cases, making new frontline work possible. The IRC’s staff can now spot emerging health issues that weren’t readily detectable before—seasonal infection spikes, gaps in maternal care, etc. —and adjust services accordingly. Frontline health teams in Africa used Claude to organize scattered field data, raising the share of Key health indicators used in strategic planning from 20% to 100%. The new visibility is already changing care on the ground: from youth outreach around infection cases to real-time investigations of maternal care- seeking patterns. 1, December 2025 to May 2026 “What's now possible would’ve been unimaginable before Claude. We simply didn’t have access to this level of real-time data and insight.” Katherine Rodrigues, Senior Director, Policy & Planning at International Rescue Committee The IRC’s malnutrition project offers another example of frontier intelligence put to work. Field teams photograph hard-copy records, and Claude will aggregate that data into an unprecedented and clear picture of each child’s treatment status. The IRC anticipates that teams will be able to spot gaps in care at both the individual and program level and act on them. “We’re shifting from a reactive system to anticipating which children are at risk of dropping out of malnutrition treatment and intervening earlier,’ said Rodrigues. Claude has cut administrative overhead in business development, reducing the time to conduct a country-wide funding landscaping analysis from 1 week to a couple of hours. In a survey of early pilot users, every respondent reported that Claude was integrated into their normal workflow and saved them two to three hours per task. From the back office to the field, Claude is helping the IRC deliver care, worldwide, to the people who need it most.
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