Small print.
Wide open.

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SARA

Customer since 2023

Embedding frontier intelligence
in global commercial systems

Results

Project delivery with Joule
for Consultants

Up to
14% faster

Saved per consultant per month

25 hrs

Background

SAP is a global leader in enterprise applications and
business AI, spanning finance, procurement, HR, supply
chain, and customer experience. Its vision for the agentic AI
era is the Autonomous Enterprise - a new operating model
where people set direction and policy, and AI executes work
across the organization in a coordinated, governed way.
Building the Autonomous Enterprise requires intelligence
that can reason over decades of deep business context while
working within the governance and controls that SAP’s
customers depend on.

Impact

SAP is advancing its vision by embedding models, such as
Claude, in its Business AI Platform and AI engagement
layer, Joule. The Business AI Platform uses best-in-class
models, including Claude, to help customers make critical
business decisions and implement agents. Joule enriches
every query with deep business context, then routes to the
most suitable model - such as Claude - to plan and execute
the task, connecting to internal and third-party systems
through the Model Context Protocol (MCP) and
Agent2Agent (A2A).

Joule for Consultants is an agentic AI expert that
accelerates SAP cloud transformations through instant
access to trusted SAP knowledge and saves consultants up
to 1.5 hours per day. That time-savings can translate to
massive economic benefits, allowing consultants more time
to advise clients, shape project plans, and solve more
strategic problems.

“The Autonomous Enterprise
requires AI that understands
business context and acts within the
controls organizations depend on,
and our partnership with Claude
plays an important role in this.”

Christian Klein, CEO at SAP SE

“SAP Joule for Consultants is built with SAP’s authoritative
knowledge base - spanning more than 25 million
documents and 12 terabytes of SAP expertise data -
delivering clear, cited answers in seconds. By leveraging
models, such as Claude, we're able to scale this capability for
SAP’s global consulting ecosystem, supporting consultants
at every level and helping teams deliver higher-quality SAP
projects up to 14% faster for customers,” said Sachin Kaura,
Chief Architect of SAP Joule for Consultants at SAP
Business AI.

SAP’s Al-enabled solution portfolio, including more than 50
domain-specific Joule Assistants and more than 200
specialized agents, leverages Claude as part of its reasoning
and embedded agentic capabilities. These agents close the
books at quarter-end, answer complex employee leave
questions, and reroute supplier orders mid-shipment.

SAP beneficially owns less than 1% of Anthropic's outstanding capital stock, on an as-converted basis.