Small print.
Wide open.

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U =
ST

Customer since 2023

Strengthening the foundations
of global infrastructure

Results

Associates training on Claude
worldwide

20,000

Reduction in chip validation
cycle time

50-70%

Standard validation turnaround

4 >2days

Background

UST is a global digital transformation company that builds
and runs technology for the world’s banks, telecoms,
healthcare organizations, and manufacturers. It works on its
clients’ hardest problems at the intersection of software and
the physical world: silicon validation, network operations,
and claims processing. In this work, reliability and safety
have historically depended on manual test scripting and
specialist review. UST is putting Claude to work inside these
high-stakes engineering environments.

Impact

UST proved Claude inside its own engineering organization
first. On UST’s hardware validation platform, Claude Code,
running Opus 4.8, reads chip schematics directly, then
generates and runs regression tests to check downstream
effects. Claude compares live equipment data against a
digital twin—a virtual replica of the hardware—flagging
signal-integrity issues before they reach production. UST
has cut chip validation cycle time by 50-70%, and its goal is
to make its pipeline even faster.

UST now embeds Claude into the systems it builds and runs
for clients. In healthcare, UST CarePath uses Claude to turn
scattered claims and care data into clear next steps, with
human approval before any member-facing

“Combining Claude with UST’s
engineering and industry expertise
lets us bring industry-specific
platforms to market that help clients
operationalize Al-led decisions
safely and securely.”

Krishna Sudheendra, Chief Executive Officer
at UST

recommendation. In telecom, UST IntelliOps uses Claude to
predict cellular network failures and cut alert noise for
operations teams. In banking, UST FinX embeds Claude-
powered agents directly into bank operations: intelligent
case handling, servicing automation, and decision support.
Across each industry, UST pairs Claude with human
approval steps and audit controls.

UST is training 20,000 of its engineers, architects,
consultants, and industry specialists on Claude worldwide,
and building specialized teams to deploy Claude for its
clients. With this partnership, UST is bringing Claude to
physical AI—intelligence built into the equipment and
engineering processes that produce the things people use.